Privacy Policy

Privacy notice on the processing of users' personal data of the website
Articles 13 and 14 of Regulation (EU) 2016/679 (hereinafter also the 'GDPR')

Why this notice

Agricultural Company POLVANERA S.S. of Cassano Filippo e C. (hereinafter also “Cantine Polvanera” or “Controller”) is committed to respecting and protecting your privacy and wants you to feel safe both during simple site navigation and if you decide to register by providing us your personal data to use the services made available to its Users and/or Customers. In this page Cantine Polvanera intends to provide some information on the processing of personal data relating to users who visit or consult the website accessible telematically from the address www.cantinepolvanera.it (the “Site”). The privacy notice is provided only for Cantine Polvanera’s website and not for other websites possibly consulted by the user through links (for which the respective privacy notices/policies apply). Reproduction or use of pages, materials and information contained within the Site, by any means and on any medium, is not allowed without the prior written consent of Cantine Polvanera. Copying and/or printing for personal and non-commercial use is allowed (for requests and clarifications contact Cantine Polvanera at the contacts below). Other uses of the contents, services and information present on this site are not allowed.

Regarding the content offered and the information provided, Cantine Polvanera will strive to keep the Site’s content reasonably updated and reviewed, without offering any guarantee on the adequacy, accuracy, or completeness of the information provided, explicitly disclaiming any liability for any errors or omissions in the information provided on the Site.

Origin – Navigation data

Cantine Polvanera informs you that the personal data you provide and collected in connection with information requests and/or contact, site registration and use of services via smartphone or any other device used to access the Internet, as well as the data necessary to provide such services, including navigation data and data used for any purchase of products and services offered by Cantine Polvanera but also the so-called “navigation” data of the site by Users, will be processed in compliance with applicable law. The IT systems and software procedures used for the operation of this website collect, in the course of their normal operation, some personal data whose transmission is implicit in using the Internet. These are information not collected to be linked to identified subjects, but which by their nature could, through processing and association with data held by third parties, make it possible to identify browsing users. This data include IP addresses or host names of the computers used by users connecting to the site, the URI notation of the requested resources, the time of the request, the method used to submit the request to the web server, the size of the file obtained in response, the numeric code indicating the status of the server’s response (successful, error, etc.), and other parameters relating to the user’s operating system and IT environment. These data are used solely to derive anonymous statistical information on site use and to monitor the proper functioning of Cantine Polvanera’s website. It should be noted that the aforementioned data could be used for the ascertainment of responsibility in case of computer crimes against Cantine Polvanera’s site or other sites connected or linked to it: save for this possibility, web contact data are not stored for more than a few days.

Origin – Data provided by the user

Cantine Polvanera collects, stores and processes your personal data in order to provide the products and services offered on the Site, or to comply with legal obligations. With regard to some specific Services, Products, Promotions, etc., Cantine Polvanera may also process your data for commercial purposes. In such cases, a specific, separate, optional and always revocable consent will be requested, with the methods and contact details indicated below.

The optional, explicit, and voluntary sending of emails to the addresses indicated in the dedicated section of the Website, as well as the completion of questionnaires (e.g., forms), communication via chat, app push notifications, social networks, call center, etc., entails the subsequent acquisition of some of your personal data, including those collected through the use of Apps and related services, necessary to respond to requests. We also note that when using mobile connectivity to access content and digital services offered directly by Cantine Polvanera or by our Partners, it may be necessary to transfer your personal data to these third parties. You should be aware that you may access the Site or connect to areas where you may be allowed to publish information using blogs or bulletin boards, communicate with others, for example coming from Cantine Polvanera’s page on Facebook, LinkedIn, YouTube, and other social networks, review products and offers and publish comments or content. Before interacting with such areas we invite you to carefully read the General Conditions of Use, bearing in mind that, in some circumstances, the information published may be viewed by anyone with Internet access and all the information you include in your publications may be read, collected and used by third parties.

Purpose of processing and legal basis

Data are processed for the purposes:

– strictly connected and necessary to the registration at the site www.cantinepolvanera.it, to the services and/or Apps developed or made available by Cantine Polvanera, to the use of the related informational services, to the management of contact or information requests, or to the purchase of products and services offered through Cantine Polvanera’s site;

– for ancillary activities connected to managing the User/Customer requests and sending responses that may involve the transmission of promotional material; for the completion of purchase orders of products and services offered, including aspects related to credit card payments, management of shipments, the possible exercise of the right of withdrawal provided for distance purchases, updating on the availability of products and temporarily unavailable services;

– related to the fulfillment of obligations provided by Community and national regulations, the protection of public order, the ascertainment and repression of crimes;

– direct marketing, i.e., sending advertising material, direct selling, conducting market research or commercial communications of Cantine Polvanera’s products and/or services; this activity may also concern products and services of Cantine Polvanera Group Companies and be carried out by sending advertising/informational/promotional material and/or invitations to participate in initiatives, events and offers aimed at rewarding users/customers, conducted using traditional methods (for example postal mail and/or calls by an operator), or by automated contact systems (for example SMS and/or MMS, calls without operator involvement, e-mail, faxes, interactive applications), pursuant to Article 130, paragraphs 1 and 2 of Legislative Decree 196/03 and subsequent amendments.

The provision of data for the purposes referred to in points 1), 2) and 3), connected to a pre-contractual and/or contractual phase or functional to a user request or provided by a specific regulatory provision, is mandatory and, in its absence, it will not be possible to receive the information and access the services possibly requested; with regard to point 4) of this Information, consent to data processing by the user/customer is instead free and optional and always revocable without consequences on the usability of products and services, except for the impossibility for Cantine Polvanera to keep users/customers updated on new initiatives or on particular promotions or advantages that may be available to them.

Cantine Polvanera may send commercial communications relating to products and/or services similar to those already provided, pursuant to Directive 2002/58/EC, using the email addresses, or paper ones, that you indicate on such occasions to which you may object using the methods and contacts below.

Methods, processing logic, retention times and security measures

The processing is also carried out with the aid of electronic or automated means and is conducted by Cantine Polvanera and/or by third parties whom Cantine Polvanera may rely on to store, manage and transmit the data themselves. The processing of the data will be carried out with organization and processing logic of your personal data, including logs generated from access and use of the services made available via the web, of the products and services consumed related to the above purposes and, in any case, so as to guarantee the security and confidentiality of the data. The personal data processed will be kept for the periods provided by the applicable law over time.

Also with regard to data security, in the sections of the website prepared for particular services, where personal data are requested from the user, the data are encrypted using a security technology called Secure Sockets Layer, abbreviated SSL. SSL encodes the information before it is exchanged via the Internet between the user’s computer and Cantine Polvanera’s central systems, rendering it incomprehensible to unauthorized parties and thus ensuring the confidentiality of the transmitted information; furthermore, transactions carried out using electronic payment tools are conducted directly on the platform of the Payment Service Provider (PSP) and Cantine Polvanera keeps only the minimum set of information necessary to manage possible disputes. With regard to the aspects of personal data protection, the user/customer is invited, pursuant to art. 33 of the GDPR, to notify Cantine Polvanera of any circumstances or events from which a potential data breach could arise in order to allow immediate assessment and adoption of any actions to counteract such event by sending a communication to info@cantinepolvanera.it or by contacting Customer Service. The measures adopted by Cantine Polvanera do not relieve the Client from giving due attention to the use, where required, of a password/PIN of adequate complexity, which should be updated periodically, especially if they fear it has been compromised/known by third parties, as well as keeping it carefully and making it inaccessible to third parties, in order to prevent improper and unauthorized uses.

Cookies

A cookie is a short string of text that is sent to your browser and, possibly, saved on your computer (alternatively on your smartphone/tablet or any other device used to access the Internet); such sending generally occurs whenever you visit a website. Cantine Polvanera uses cookies for various purposes, in order to offer you a fast and secure digital experience, for example, by allowing you to keep the connection active to the protected area during navigation through the site pages.

Cookies stored on your device cannot be used to retrieve data from your hard drive, transmit computer viruses, or identify and use your e-mail address. Each cookie is unique with respect to the browser and device you use to access the Website or use the Cantine Polvanera App. Typically, the purpose of cookies is to improve the functioning of the website and the user’s experience in using it, even though cookies can be used to send advertising messages (as specified below). For more information on what cookies are and how they work, you can consult the All About Cookies website http://www.allaboutcookies.org .

Areas of communication and data transfer.

To pursue the above-mentioned purposes, Cantine Polvanera may communicate and have processed, in Italy and abroad, the users’/customers’ personal data to third parties with whom we have relationships, where these third parties provide services at our request. We will provide these third parties only the information necessary to perform the requested services, taking all measures to protect your personal data. The data may be transferred outside the European Economic Area if necessary for managing your contractual relationship. In such cases, the data recipients will be subject to data protection and security obligations equivalent to those guaranteed by the Data Controller. In the case of services used directly from Partners, we will provide only the data strictly necessary for their execution. In any case, only the data necessary to pursue the stated purposes will be communicated and, where required, the guarantees applicable to transfers of data to third countries will be applied. We may also disclose personal data to our business service providers for marketing reasons, named as external data processors for this purpose. In addition, personal data may be communicated to the competent public authorities and authorities for the purpose of compliance with legal obligations or for the detection of liability in case of crimes

computer experts not related to the site or entrusted to third parties (in the capacity of data controllers or, where they are providers of electronic communications services, as independent data controllers), who provide IT and telematic services (e.g., hosting services, site management and development) and whom Cantine Polvanera relies on to carry out tasks and activities of a technical and organizational nature instrumental to the operation of the website. The entities belonging to the above-mentioned categories operate as separate Data Controllers or as Processors as appropriate appointed by Cantine Polvanera.

The personal data may also be known by Cantine Polvanera’s employees/consultants who are specifically trained and appointed as Data Operators.

The categories of recipients to whom the data may be communicated are available by contacting Cantine Polvanera at the contacts below.

Rights of data subjects

You may exercise at any time the rights conferred on you by law, including the right:

1. to access your personal data, obtaining information on the purposes pursued by the Data Controller, the categories of data involved, the recipients to whom they may be communicated, the applicable storage period, the existence of automated decision-making processes;
2. to obtain without delay the correction of inaccurate personal data concerning you;
3. to obtain, where provided, the deletion of your data;
4. to obtain the restriction on processing or to object to it, where possible;
5. to request the portability of the data you have provided to Cantine Polvanera, namely to receive them in a structured, commonly used and machine-readable format, also for transmitting such data to another data controller, within the limits and subject to the restrictions provided by Art. 20 of the GDPR;

Additionally, you may file a complaint with the Data Protection Authority pursuant to Article 77 of the GDPR. 

For processing referred to in point 4) of the purposes, the Customer can always withdraw consent and exercise the right to object to direct marketing (in 'traditional' and 'automated' form). The objection, in the absence of contrary indication, will apply to both traditional and automated communications.

Data Controller

The Data Controller, pursuant to art. 4 of the GDPR, is Società Agricola POLVANERA S.S. of Cassano Filippo e C., Strada Vicinale Lamie Marchesana, 601 – 70023 Gioia del Colle (BA) VAT no: 06340640728 – Tax Code: 06340640728

The rights indicated above may be exercised upon request of the data subject using the methods communicated by Customer Service or on the Company's website, or by using the following contact: Ms. Alessia Cassano (administration@cantinepolvanera.it).

The use of the Website, including those intended for tablets and/or smartphones, by the Customer and/or User implies full awareness of and acceptance of the content and any information included in this version of the privacy notice published by Cantine Polvanera at the time the site is accessed. Cantine Polvanera notes that this privacy notice may be amended without notice, and therefore recommends periodic reading.

The Data Controller

POLVANERA S.S. Agricultural Company of Cassano Filippo e C.

This privacy notice was updated on 19/04/2021